Question 1

Do you pay full market value?

Accepted Answer

No, and any cash buyer who tells you otherwise is not being straight. A cash offer is not the full open-market asking price. But once you count the fees you would pay and the months of bills while a home sits waiting, what you actually keep is far closer than the headline suggests, and every cost is on us. In exchange you get a committed cash buyer, no viewings and no chain, with most cash purchases completing in 14 to 28 days. If the open market would genuinely net you more and you can wait, we tell you that too.

Question 2

How do you work out my offer?

Accepted Answer

We look at what your property would realistically sell for on the open market, then account for its condition, the certainty and speed we are providing, and the costs we cover on your behalf. We explain the number line by line so you can see exactly how we got there. Nothing is hidden.

Question 3

Could I get more by selling another way?

Accepted Answer

Possibly, and we will tell you if so. The open market has the highest potential price but is the slowest and carries chain risk. Auction, through our partners at Town and Country Property Auctions, often nets more than a straight cash sale, with the buyer locked in by a 10% deposit. We lay out all three routes with the numbers, then you choose.

Question 4

Is the offer negotiable?

Accepted Answer

Our offer is calculated to be fair and realistic from the start, rather than a lowball we expect you to haggle up from. If you have information that changes the picture, for example recent work or comparable sales nearby, tell us and we will factor it in.

Question 5

How long does the offer stay open?

Accepted Answer

There is no invented deadline and no pressure. The offer stays open so you can think it over, take advice, compare your options, or hold it as a backup while you try the open market. We will never manufacture urgency to rush you.

Question 6

How fast can you actually complete?

Accepted Answer

Most cash purchases complete in around 14 to 28 days. Where we fund a purchase with bridging or other finance, it usually takes 6 to 8 weeks. We tell you which applies when we make your offer, and you can always pick a later date. Because we are the buyer and our funding is confirmed and in place, there is no mortgage approval and no chain to slow things down. You choose the completion date, so if you need longer we work to your timeline instead.

Question 7

How quickly will I get my offer?

Accepted Answer

Within 24 hours of us having your details. Often sooner. One quick call or the online form is all we need to get started.

Question 8

Can I choose my own completion date?

Accepted Answer

Yes. Some sellers need the money in a fortnight, others need a few months to arrange an onward move. You pick the date and we work to it.

Question 9

What if I am facing repossession?

Accepted Answer

We can often move fast enough to complete before a repossession date and protect your equity. There is no hard sell. We will look at your timeline honestly and tell you whether a cash sale is realistically quick enough to help.

Question 10

What could slow the sale down?

Accepted Answer

Usually only the legal basics: confirming you have the right to sell, and standard conveyancing checks. We instruct the solicitors and chase the paperwork to keep things moving. If something is likely to cause a delay, we tell you early rather than let it surprise you.

Question 11

Are there any fees to sell to you?

Accepted Answer

None on the cash route. We cover your legal fees and all the selling costs. There is no agency commission, no admin charge and no hidden deductions. The figure you accept is the figure that lands in your bank account.

Question 12

Do I pay for the valuation or offer?

Accepted Answer

No. The valuation and the cash offer are completely free, with no obligation to accept. The phone call is free too.

Question 13

Will I need my own solicitor, and who pays?

Accepted Answer

You are welcome to use your own solicitor, and on the cash route we cover the legal costs. We can also recommend solicitors we work with regularly if you would rather we handle that side for you.

Question 14

Are there costs on the other routes?

Accepted Answer

Yes, and we are upfront about them. On the auction route the buyer typically pays the fee, not you. On the open market you would usually pay agency commission and your own legal fees. We show you the net figure for each route, after costs, so you compare like for like.

Question 15

What does the whole process look like?

Accepted Answer

You tell us about your home, online or by phone. We make a cash offer within 24 hours, explained line by line. If you accept, you pick a completion date, we instruct and pay the solicitors, and the money lands in your account. That is the whole thing.

Question 16

Do I have to clean, clear or fix anything?

Accepted Answer

No. We buy in any condition, exactly as the property stands. Full of furniture, needing repairs, or untouched for years. Take what you want and leave the rest.

Question 17

Do I have to hold viewings?

Accepted Answer

No. There are no open days and no strangers traipsing through your home. We usually just need one visit to see the property, and even that can often be arranged around you.

Question 18

Can you buy a property with tenants in it?

Accepted Answer

Yes. We buy tenanted properties as they are, sitting tenants included, so you do not have to serve notice or wait for a void period before selling. Landlords with tenants are welcome.

Question 19

Can you handle inherited or probate property?

Accepted Answer

Yes, this is one of the most common situations we help with. We can wait for the legal side to complete and buy the property in whatever state it is in, clearing and furniture included.

Question 20

Am I under any obligation once I get an offer?

Accepted Answer

None at all. The offer is free and there is no obligation to accept. It stays open so you can think it over, compare your options, or use it as a backup while you try the open market. We will never chase you with pressure calls.

Question 21

Will you drop the price at the last minute?

Accepted Answer

Our offer only changes if the survey reveals something material that was not disclosed, and if that happens we show you the evidence and explain the numbers. Last minute price drops without a genuine reason are exactly what the codes we are bound by exist to stop.

Question 22

Are you actually cash buyers, or a middleman?

Accepted Answer

We are the buyer, not a middleman passing you on, and our funding is confirmed and in place. We own more than 350 properties across Scotland and have helped over 1,000 sellers. Because the funds are ready, there is no third party to pull out and no chain to collapse.

Question 23

Are you regulated?

Accepted Answer

Yes. We are members of The Property Ombudsman, which holds cash buyers to a code of conduct that protects sellers. Our company number is SC583156 and our data protection registration is C1323412.

Question 24

Will you give me honest advice even if you lose the sale?

Accepted Answer

Yes, and we build our reputation on it. Every seller gets our best cash offer first, then an honest comparison with auction and the open market. If another route puts more money in your pocket, we say so, even when it means we are not the ones buying.

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